Practices like to call Pearly Pay their money printing machine.
Pearly keeps cashflow healthy by collecting outstanding A/R automatically by sending patients personalized bill reminders, at the right time, via email and text message.
Our practice success team helps offices design plans that patients love and drive meaningful financial results with our easy-to-use plan builder. Plus, promoting plans directly to your patients is a breeze with our innovative growth services.
Dental care is complicated, but collecting payment from past-due patients and managing an in-house membership program is simple with Pearly's easy-to-use, cloud based software.
Our platform saves your team dozens of hours each week by integrating with your practice management system and automating your most tedious, time consuming tasks.
When your dental practice partners with Pearly, our superhero support team is with you every step of the way. We go above and beyond to ensure our platform delivers results.
Practice and patient trust is our #1 priority. We take a rigorous approach to security to ensure HIPAA-compliant handling of PHI and PCI-compliant handling of financial card data.
If you have high accounts receivable on your books, then your practice is not realizing the profits of your hard work, but making collections calls is the worst.
Our A/R Automation solution empowers your practice to collect 30% more patient accounts receivable by reaching patients at the right time, on the right channel, and providing a seamless payment experience. Pearly integrates with your practice management system to eliminate data entry and auto-creates patient bills and balances. We can even post payments to the ledger for supported systems.
Take a look at our A/R Benchmarking Report to see how your dental practice compares to our recommended best practice metrics.
For reference, text (SMS) messages have a 98% open rate and the average person responds to texts in 90 seconds. By allowing patients to easily pay on their phone, while on the go, your practice can increase the amount of and speed in which you collect past-due balances.
Persistence is the key to collecting aging receivables and it is why debt collection agencies take 20% to 50% of the total bill for their services. Your dental office manager or billing specialist has a lot on their plate and limited time for follow-up. We built our A/R Assistant to step-in before your team needs to make a collection call and long before you send the past-due bill to a collections agency. By automating time consuming tasks with beautiful software, your practice gets paid more, faster, while delivering a superior financial experience to patients.
Writing off past-due balances directly impacts your bottom line. Imagine technology that reaches out on your practice’s behalf automatically to patients by text message and email in a friendly, timely manner until a payment is made. Elevate your accounts receivable collection process with Pearly's proven A/R Automation solution.
Do you know how much it costs your practice to collect a past-due balance of $100 from a patient?
Mailing paper statements cost an average of $7.26 per statement and, if a $30 per hour practice staff member takes 20 minutes to make multiple calls to finally collect payment, that is another $10 out the door. When you add on merchant processing fees, sending eStatements, and factor in inflation, the cost to collect adds up fast for your dental practice.
Pearly’s A/R Automation software is the virtual collections billing that can reduce your cost to collect by 65%. We seamlessly integrate with your practice management system to automatically send patients with past-due balances friendly, intelligently timed text messages and emails prompting them to complete payment in full or with a custom payment plan. Patients can use all modern payment methods to remove friction from the process.
By eliminating paper and mailing costs along with hours of staff time each week attepting to collect payment, dental practices using Pearly significantly reduce collection cost while increasing collection rate.
Dentists frequently tell us that the most common complaints from their staff are making collection calls to patients. By “hiring” our A/R Assistant, our software automatically reaches out with multiple touchpoints and only notifies your staff to call after dozens of reminders have been sent over a 6 to 10 week period, significantly reducing the manual aspect of collecting funds from patients. Your team will thank you for reducing the most painful part of their day.
Before making a collections call or sending an invoice to a debt collection agency, let Pearly go to work for your practice to collect more payments, for less cost, and deliver a better patient experience.
Patients delay paying their dental bill for a variety of reasons, but regardless of the factor, the longer it takes patients to pay, the less valuable the payment is to your dental practice. The three most common factors we have found that cause late payments are bill confusion, lack of convenience, and financial inability to pay the full balance at one time.
Dental practices using Pearly Pay can reduce days outstanding by 41%, which dramatically accelerates practice cash flow and boosts the bottom line.
Pearly's A/R Automation solution was built to address the most common factors that cause late payment to ensure your practice gets paid faster. First, we present consumer-centric, readable bills so balances owed and insurance payments are transparent. Second, Pearly gives patients a frictionless payment experience so they can complete payment on any device with a wide variety of payment methods. Third, practices can offer Installment Plans empowering patients to split their balance up over time.
Patients today expect a frictionless process to pay for dental care. The old way of receiving paper bills from practices with confusing language and complex online bill pay portals leads to slower payments and frustrated patients. Pearly powers the new way for dental financial engagement that brings in more payments, faster, while providing patients the payment experience they expect from their favorite ecommerce site.
Take a tour of Pearly Pay to start collecting more patient payments automatically today.
Dental practices spend a tremendous amount of money and resources attracting new patients, but patient retention and compliance are often overlooked as critical components to practice success. Our Dental Membership Software empowers your practice to offer in-house care plans directly to your uninsured patients – turning them into loyal members.
Uninsured patients are 35.5% less likely to have visited their dentist in the past year versus insured patients, according to our Patient Preferences Study, with cost and lack of dental benefits driving this difference. If you dig into your practice management software, you’ll likely see a similar trend. Furthermore, when patients change jobs or retire, your practice is at risk of losing the patient to a competitor.
In-house membership plans protect your practice as your members become your best patients. Members visit the dental office 2x as often as uninsured patients and accept 50%+ more treatment. The “membership effect” delivers loyalty and members know that their preventive care is covered, so have an incentive to come in for regular cleanings. More importantly, patients love buying membership plans directly from their dentist.
For retiring baby boomers losing employer-sponsored coverage and millennials in the gig-economy, your in-house membership plan becomes a differentiator and provides your practice with an offering to retain your patients.
Join the forward-thinking dental practices who launch and grow in-house membership programs to foster patient loyalty and retain their uninsured patients.
If your dental practice is like most, you start each month at $0 towards your production goal. This monthly reset makes it challenging for your practice’s revenue stream during down months or prolonged economic recessions when patients delay dental treatment.
Imagine starting each month with predicable revenue coming in from patient membership fees. Forward-thinking dental practices experience this by offering in-house membership plans directly to patients with Pearly's Dental Membership Software.
Membership fees can add up fast for your practice as you scale your program. For example, 200 members paying an average of $300/yr turns into $60,000 per year in profitable and predicable revenue. Practices who commit to their membership program can quickly see 1,000 members paying subscription fees of over $300,000 per year or $25,000 per month. Now imagine walking into your office at the start of each month knowing a large chunk of subscription fee revenue has already hit your dental practice bank account.
Patients pay your practice a subscription fee for a membership plan that typically includes preventive care and discounts on other procedure categories. Your practice is 100% in control of the plan pricing, treatments, and terms. Every dollar paid by the patient goes toward dental care and is paid directly to your practice. By removing the insurance middleman, you take back control of your practice’s revenue stream and turn your hygiene department into a profitable subscription business.
Businesses with a recurring revenue stream receive higher valuations when it comes time to sell compared to non-recurring revenue companies. Your dental practice is no different. By smoothing out your practice’s revenue with membership fees, it becomes more reliable, predictable, and valuable.
Don’t start each month at $0 by transforming your practice with in-house membership plans.
Pearly's Dental Membership Software helps you turn your dental patients into members who generate more net profit compared to your insured patients.
By eliminating the insurance middleman with in-house membership plans, your practice is protected from declining reimbursements from the insurance companies. For example, reimbursement rates for solo practitioners declined 8.7% last year, which directly hits your practice’s bottom line. Dentist take-home earnings have remained stagnant for decades while insurance companies pocket 40% of all dental industry revenue.
Dental practices have 100% control of membership plan pricing and terms so you can ensure your membership program deliver predictable and profitable revenue. When you compare membership patients to insured patients, many practice find them to be 40% more profitable...and more loyal to their practice.
Stop letting insurance companies determine the profitability of your practice. Launching an in-house membership program and using Pearly's industry leading Membership Growth Services, will help your practice boost your bottom line and take back control.
Take a tour of Pearly Plan and start embracing subscription-based dentistry.
Note: Performance metrics above are based on average customer feedback and industry statistics.