Guides for RCM & Billing Teams

Revenue cycle management in dental is the lifeblood of the industry. Without a dialed-in process for billing, collecting, and recording for production, the gears of a practice come to a screeching halt. We've put together some of our most useful guides, reports, interactive tools, and articles which we hope inform your decision-making and educate you on the expected industry benchmarks set by leading practices and DSOs that we work with.

Advanced Guide for Dental A/R Reporting ➡️

Learn the key elements for structuring your patient A/R reporting process, and discover the best practices leading dental organizations are using to gain accurate insights to practice profitability.

11 Efficiency Questions for RCM and Billing Staff ➡️

Learn insightful and process-improving questions for your RCM staff to stimulate patient billing efficiency and to provoke positive change for your office's RCM practices.

How Much Is Patient Billing Costing Your Practice? ➡️

A comprehensive analysis comparing the cost structures of manual and traditional billing processes with their software and AI-powered automation counterparts in the dental industry.

Dental Payment Plans: Efficacy & Industry Benchmarking ➡️

In this white paper, we explore the optimal structure for successful payment plans, and the best ways to offer them to your patients.

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RCM Process Benchmarking Assessment ➡️

Let's Analyze Your A/R Management Process. Use our  process assessment tool to determine how efficient your billing practices are and to learn actionable ways to improve.

How to Leverage Pre-Collection Letters ➡️

Learn how deploying pre-collection letters into your patient billing outreach process reduce your write-offs and balances going to collections agencies.

Dynamic vs. Static Billing Language Study ➡️

We analyzed billing patterns for over 450,000 patients to determine how dynamic billing language performs against traditional communication methods.

Practice Benchmarking for Accounts Receivable ➡️

Compare your dental practice to our recommended goals and industry benchmarks for key accounts receivable related metrics. Learn simple tactics to take back control of A/R and increase cashflow.

Low-Hanging Fruit: Best Practices for Collecting Aging Patient A/R ➡️

Use this easy-to-follow roadmap for collecting more aging patient A/R, using some best practices that we have seen with our top-performing practices and dental organizations.